Termsof Service

By accessing and using ScrapLift (hereinafter "the Service"), you agree to be bound by these Terms of Service (ToS). If you do not accept these terms, you must not use the Service.

We reserve the right to modify these ToS at any time. Changes take effect upon publication on the website. Your continued use of the Service after the publication of changes constitutes acceptance of the new terms.

If you use the Service on behalf of an organization, you represent that you have the necessary authority to bind that organization to these ToS.

ScrapLift is a B2B prospecting SaaS tool that enables you to: (a) explore publicly accessible professional information through your browser, (b) attempt to enrich this information with professional contact data when legitimate and available, (c) structure and organize your prospects in a dedicated workspace, and (d) automate certain follow-up and prospecting tasks (including sending emails in compliance with applicable rules).

The Service operates based on data made public by companies or available from publicly accessible sources. ScrapLift does not provide a pre-built private database and does not resell data from your searches.

You remain fully responsible for how you use information obtained through the Service and must comply with all applicable laws, including GDPR, direct marketing rules, and anti-spam regulations.

We make reasonable efforts to keep the Service available 24/7, without guaranteeing uninterrupted availability. Interruptions may occur, particularly for maintenance, updates, infrastructure improvements, or in cases of force majeure.

To use the Service, you must create an account and provide accurate, complete, and up-to-date information. You agree to update this information if it changes.

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account. If you suspect unauthorized use, you must notify us promptly.

You must be at least 18 years old to create an account. If you create an account for an organization, you confirm that you have the authority to do so.

We reserve the right to suspend or delete your account in case of violation of these ToS, fraudulent behavior, or if your use of the Service poses a risk to ScrapLift or other users.

You agree NOT to: (a) use the Service to collect or exploit personal data from consumers (B2C), as the Service is intended for B2B prospecting, (b) use the Service in a manner contrary to applicable laws, including GDPR, e-privacy regulations, the CAN-SPAM Act, or any anti-spam legislation, (c) attempt to exploit vulnerabilities, bypass security mechanisms, or access unauthorized features, (d) use the Service to send spam, phishing, illegal, or malicious content, (e) collect, use, or attempt to export data from other Service users.

You agree to use the Service in a reasonable and proportionate manner. We may limit, suspend, or adjust your usage if it is deemed excessive, abusive, or likely to degrade Service stability.

Any attempt to reverse engineer, decompile, disassemble, or extract the source code of the Service is strictly prohibited, unless required by mandatory law.

You may not resell, rent, redistribute, or sublicense access to the Service without our prior written consent. Any use of the Service to provide a competing service without authorization is strictly prohibited.

Under GDPR, you are the data controller for data you collect, import, or process through the Service. ScrapLift acts as a data processor for hosting and technical processing.

As such, you must: (a) comply with all applicable data protection laws, (b) have an appropriate legal basis (legitimate interest, consent, etc.) before contacting prospects, (c) respect individuals' rights (objection, access, rectification, deletion, etc.), (d) implement necessary security measures to protect data you export or store outside the Service.

You acknowledge that data accessed through ScrapLift comes from public sources or sources made accessible by companies themselves, but their use for commercial prospecting must comply with GDPR, direct marketing rules, and applicable terms of services you access through your browser.

We reserve the right to suspend or terminate your account if we identify use that is clearly non-compliant with data protection laws or likely to seriously infringe on individuals' rights.

Service pricing is displayed on our pricing page. Unless otherwise stated, prices are in euros (EUR) and exclude taxes.

Subscriptions are billed monthly or annually depending on the chosen plan. Payments are made by credit card through a secure payment provider.

You authorize ScrapLift to automatically charge the subscription amount at each billing period. In case of payment failure or declined charge, we may suspend access to the Service until resolved.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. Unless otherwise indicated, no prorated refunds are provided for periods already started.

Unless specifically stated on the sales page, a 14-day money-back guarantee is offered for new subscriptions. Prepaid credits already consumed are non-refundable; the unused balance stays usable with no time limit.

The Service, including code, software architecture, user interface, visuals, logos, trademarks, and associated content, is the exclusive property of ScrapLift or its licensors and is protected by applicable intellectual property laws.

These ToS grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service strictly as described in these terms.

Professional data you collect, import, or manage through the Service as part of your activities belongs to you. ScrapLift claims no ownership rights to this data and does not use it for its own commercial purposes, except as necessary to provide and improve the Service.

You grant ScrapLift a worldwide, non-exclusive license, limited to the duration of your contract, to host, store, back up, and process data you submit, to enable Service operation (security, backups, technical logs, support, etc.).

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR COMPLETELY SECURE.

To the fullest extent permitted by law, ScrapLift shall not be liable for indirect, special, incidental, consequential, or punitive damages, or for loss of revenue, profits, data, or business opportunities arising from the use or inability to use the Service.

Our total liability to you for all claims related to the Service is limited to the total amount you paid for the Service during the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some or all of the above limitations may not apply to you. In such cases, ScrapLift's liability will be limited to the maximum extent permitted by applicable law.

You may terminate your account at any time by canceling your subscription from your account settings or by contacting us through the support channels indicated on the website.

We may suspend or terminate your account, with immediate effect and without notice, if: (a) you violate these ToS, (b) your use of the Service poses a legal, operational, or security risk to ScrapLift or other users, (c) you fail to pay amounts due, (d) we are required to do so by legal or regulatory obligation.

Upon termination, access to your account and data hosted on the Service may be disabled. We encourage you to regularly export important data using the interface provided.

Provisions of these ToS that by their nature survive termination (including intellectual property, limitation of liability, governing law, and jurisdiction) remain in effect after the end of the contractual relationship.

We may modify the Service at any time (adding, changing, or removing features) to improve performance, security, or user experience.

We may also suspend or discontinue all or part of the Service, temporarily or permanently, particularly for technical, security, or legal compliance reasons.

In case of substantial changes significantly affecting your rights or access to the Service, we will notify you within a reasonable timeframe, for example by email or through an in-app notification.

These ToS are governed by and construed in accordance with French law, without regard to conflict of law principles.

For disputes between businesses, the courts of Marseille have exclusive jurisdiction, unless a mandatory provision states otherwise. Consumers retain all protections and jurisdiction rules applicable to them. Where possible, the parties will first seek an amicable resolution.

If any provision of these ToS is found invalid or unenforceable by a competent court, the remaining provisions shall remain in full force and effect.

After sending a prior written complaint to O2CODE and in the absence of a satisfactory reply within two months, a consumer may refer the matter free of charge to the following consumer mediator:

CM2C, 49 rue de Ponthieu, 75008 Paris

Phone: 01 89 47 00 14 — Email: litiges@cm2c.net

Online referral: https://www.cm2c.net/declarer-un-litige.php

This option is open to consumers within the meaning of applicable law and does not deprive them of any other remedy provided by law.

For any questions regarding these ToS or the use of the Service, you may contact us at: legal@scraplift.io.

For any requests regarding your personal data (access, rectification, deletion, objection, etc.), please consult our Privacy Policy or contact us at: privacy@scraplift.io.

Last updated: August 4, 2026.