Termsof Use and Sale

By accessing ScrapLift or purchasing a paid offer, you agree to these Terms of Use and Sale. If you do not agree, you must not use the Service or make a purchase.

We may update these Terms to reflect changes to the Service, applicable law or our commercial practices. Material changes will be brought to your attention within a reasonable period before taking effect when required by law or by the nature of the change.

If you use or purchase the Service on behalf of an organization, you represent that you have authority to bind that organization.

ScrapLift is a B2B prospecting SaaS tool that enables you to: (a) explore publicly accessible professional information through your browser, (b) attempt to enrich this information with professional contact data when legitimate and available, (c) structure and organize your prospects in a dedicated workspace, and (d) export that information to your own tools. The Service does not send prospecting emails on your behalf: outreach is carried out from your own tools, under your responsibility.

ScrapLift primarily works from publicly accessible sources. To avoid repeated collection, the Service may retain and reuse across accounts certain public business facts and non-named role addresses (for example contact@company.com). Personal addresses, named individual addresses, and data specific to your lists, notes, tags or projects are not pooled between customers.

You remain fully responsible for how you use information obtained through the Service and must comply with all applicable laws, including GDPR, direct marketing rules, and anti-spam regulations.

We make reasonable efforts to keep the Service available 24/7, without guaranteeing uninterrupted availability. Interruptions may occur, particularly for maintenance, updates, infrastructure improvements, or in cases of force majeure.

To use the Service, you must create an account and provide accurate, complete, and up-to-date information. You agree to update this information if it changes.

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account. If you suspect unauthorized use, you must notify us promptly.

You must be at least 18 years old to create an account. If you create an account for an organization, you confirm that you have the authority to do so.

We reserve the right to suspend or delete your account in case of violation of these ToS, fraudulent behavior, or if your use of the Service poses a risk to ScrapLift or other users.

You agree NOT to: (a) use the Service to collect or exploit personal data from consumers (B2C), as the Service is intended for B2B prospecting, (b) use the Service in a manner contrary to applicable laws, including GDPR, e-privacy regulations, the CAN-SPAM Act, or any anti-spam legislation, (c) attempt to exploit vulnerabilities, bypass security mechanisms, or access unauthorized features, (d) use the Service to send spam, phishing, illegal, or malicious content, (e) collect, use, or attempt to export data from other Service users.

You agree to use the Service in a reasonable and proportionate manner. We may limit, suspend, or adjust your usage if it is deemed excessive, abusive, or likely to degrade Service stability.

Any attempt to reverse engineer, decompile, disassemble, or extract the source code of the Service is strictly prohibited, unless required by mandatory law.

You may not resell, rent, redistribute, or sublicense access to the Service without our prior written consent. Any use of the Service to provide a competing service without authorization is strictly prohibited.

Under GDPR, you are the data controller for data you collect, import, or process through the Service. ScrapLift acts as a data processor for hosting and technical processing.

As such, you must: (a) comply with all applicable data protection laws, (b) have an appropriate legal basis (legitimate interest, consent, etc.) before contacting prospects, (c) respect individuals' rights (objection, access, rectification, deletion, etc.), (d) implement necessary security measures to protect data you export or store outside the Service.

Certain public business information may feed ScrapLift's shared business reference layer to improve freshness and avoid a new request when reliable information is already available. This pooling is limited to reusable business data and role-based addresses; it excludes personal or named addresses kept in your workspace.

We reserve the right to suspend or terminate your account if we identify use that is clearly non-compliant with data protection laws or likely to seriously infringe on individuals' rights.

Service prices are shown on the pricing page. Unless stated otherwise, prices are in euros (EUR) excluding tax. VAT and other applicable taxes are calculated and added at checkout based on your country, tax status and billing information.

Starter, Pro, Team and Agency subscriptions are billed monthly or annually depending on the option selected and renew automatically until cancelled. You can cancel renewal from your billing area; access remains active until the end of the period already paid.

Plan and seat changes may result in prorated adjustments. When a change creates an immediate charge, Stripe displays the applicable amount before confirmation.

Flex packs and enrichment packs are one-time purchases. Purchased credits do not reset with the subscription and remain available while the account and Service are active, subject to these Terms.

When offered, the Founder offer is paid once and has no recurring subscription renewal. It grants a right to access the offer and allowances shown at purchase; it does not transfer ownership of the software. “Lifetime” means for the period during which ScrapLift is commercially operated by O2CODE. Future modules expressly sold separately are not included unless stated otherwise.

If a payment fails, is charged back or remains unpaid, we may suspend paid features until the amount is settled. Invoices and payment records are provided through Stripe when available.

Except where mandatory law applies or a commercial guarantee is explicitly displayed before payment, amounts already collected are non-refundable. Prepaid credits already consumed are non-refundable; unused credits remain available as described above. Any statutory withdrawal or refund rights remain fully applicable.

The Service, including code, software architecture, user interface, visuals, logos, trademarks, and associated content, is the exclusive property of ScrapLift or its licensors and is protected by applicable intellectual property laws.

These ToS grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service strictly as described in these terms.

Professional data you collect, import, or manage through the Service as part of your activities belongs to you. ScrapLift claims no ownership rights to this data and does not use it for its own commercial purposes, except as necessary to provide and improve the Service.

You grant ScrapLift a worldwide, non-exclusive license, limited to the duration of your contract, to host, store, back up, and process data you submit, to enable Service operation (security, backups, technical logs, support, etc.).

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR COMPLETELY SECURE.

To the fullest extent permitted by law, ScrapLift shall not be liable for indirect, special, incidental, consequential, or punitive damages, or for loss of revenue, profits, data, or business opportunities arising from the use or inability to use the Service.

Our total liability to you for all claims related to the Service is limited to the total amount you paid for the Service during the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some or all of the above limitations may not apply to you. In such cases, ScrapLift's liability will be limited to the maximum extent permitted by applicable law.

You may terminate your account at any time by canceling your subscription from your account settings or by contacting us through the support channels indicated on the website.

We may suspend or terminate your account, with immediate effect and without notice, if: (a) you violate these ToS, (b) your use of the Service poses a legal, operational, or security risk to ScrapLift or other users, (c) you fail to pay amounts due, (d) we are required to do so by legal or regulatory obligation.

Upon termination, access to your account and data hosted on the Service may be disabled. We encourage you to regularly export important data using the interface provided.

Provisions of these ToS that by their nature survive termination (including intellectual property, limitation of liability, governing law, and jurisdiction) remain in effect after the end of the contractual relationship.

We may modify the Service at any time (adding, changing, or removing features) to improve performance, security, or user experience.

We may also suspend or discontinue all or part of the Service, temporarily or permanently, particularly for technical, security, or legal compliance reasons.

In case of substantial changes significantly affecting your rights or access to the Service, we will notify you within a reasonable timeframe, for example by email or through an in-app notification.

These ToS are governed by and construed in accordance with French law, without regard to conflict of law principles.

For disputes between businesses, the courts of Marseille have exclusive jurisdiction, unless a mandatory provision states otherwise. Consumers retain all protections and jurisdiction rules applicable to them. Where possible, the parties will first seek an amicable resolution.

If any provision of these ToS is found invalid or unenforceable by a competent court, the remaining provisions shall remain in full force and effect.

After sending a prior written complaint to O2CODE and in the absence of a satisfactory reply within two months, a consumer may refer the matter free of charge to the following consumer mediator:

CM2C, 49 rue de Ponthieu, 75008 Paris

Phone: 01 89 47 00 14, Email: litiges@cm2c.net

Online referral: https://www.cm2c.net/declarer-un-litige.php

This option is open to consumers within the meaning of applicable law and does not deprive them of any other remedy provided by law.

For any questions regarding these ToS or the use of the Service, write to us through the contact form on the site.

For any requests regarding your personal data (access, rectification, deletion, objection, etc.), please consult our Privacy Policy or write to us through the contact form.

Last updated: September 25, 2026.